Support

From customer support to social media support, I'll be there every step of the way.

These are only a few of the virtual assistant services I am able to provide for your business. If you need something that isn’t listed, don’t be afraid to ask!

If you're ready to take your business to the next level and delegate these tasks to someone else, you're in the right place!

I'll be happy to put systems into place or take your direction on how you want things done - the choice is yours. I believe that offering these services will make an incredible and positive impact on your time and business.

General Tasks

General Tasks can include other tasks not listed here.

  • Research
  • File Management (organizing files using DropBox etc.)
  • Personal Tasks (Purchasing gifts for Loved Ones/Family Members Online)
  • Hotel and Flight Booking
  • Creating Basic Graphics Using Canva and Other Tools (logos and branding are a separate fee)
  • Other Virtual Services, As Available
 
 

Customer Support

Customer support is an essential part of your business.  I’ll be happy to assist your customers with every need. 

  • Answering Phones
  • Answering Emails
  • Answering Chats
  • Following Up with Clients/Customers (Thank You and Reminder Emails) 
  • Receptionist Tasks
  • Checking Company Voicemail and Responding as Necessary
 

Admin Support

Admin support is beneficial to your business as well.  I’ll take care of these things so you have the time to deal with the more important tasks.

  • Invoicing Clients
  • Bill Pay
  • Formatting Documents
  • Light Bookkeeping
  • Create Forms and Document Templates
  • Presentation Creation
  • Spreadsheet Creation
  • Arrange Conference Calls
  • Create Reminders

     

Data Entry

Data Entry can also include other tasks not listed here.

  • Process Forms
  • Check Data for Accuracy
  • Record Activities & Tasks

     

Email Management

Is your inbox busting at the seams? Having a hard time finding important emails?  This portion of my services is one of the top requested tasks.

  • Monitor and respond to emails
  • Manage Spam/Unsubscribe from unwanted emails
  • Organize Emails & Apply Filters

     

Website & Blog Support

I’ll keep your Website & Blog fresh and ready for your potential customers. 

  • Update Plugins
  • Update Themes
  • Moderate Comments
  • E-Commerce Support (Order Processing, Inventory Tracking)
  • Filter and Reply to Comments on Website/Blog
  • Research on Certain Topics for Blog Posts, Newsletters, etc

     

Calendar Management

Don’t miss important calls or meetings. If your calendar could use a little love, let’s get started!

  • Manage and Set Appointments
  • Send out reminders
  • Confirm appointments

     

Social Media Support

These days, social media is where it’s at.  Don’t let your customers down. 

  • Set up Ads
  • Update Posts
  • Engage Followers
  • Moderate Comments

     

Don't see something you need help with? Just ask! This list of virtual services is just a starting point. Let's discuss your needs and get your time back!

Sweet Southern is here to help and I'd love to work with you.

Ready to get started?

  • Fill our the form at the link below and we'll start discussing your needs. We start with a free virtual call to get to know one another so we can make sure we're a great fit for each other.